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Coaching

My coaching services are all about empowering leaders and managers within the CX space. Whether you're a new and emerging leader looking to build your foundational skills or a middle manager seeking strategic development, I've got you covered. Let’s work together to elevate your leadership capabilities and drive success in your organisation.

Coaching for new and emerging leaders

Empower your future leaders. My coaching package for new and emerging leaders helps your team members develop essential skills with a customer experience focus.

 

I guide them through building core leadership competencies, enhancing communication skills, and fostering a customer-centric mindset.

 

This service is perfect for businesses looking to invest in the development of their new leaders, ensuring they make a strong impact from the start.

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Strategic coaching and guidance 

Elevate your leadership team. My coaching package for CX leaders and stakeholders offers strategic guidance and development tailored to your organisation’s needs.
 

Whether it’s refining advanced leadership skills, formulating strategies, or solving complex problems, I provide the support and insights necessary for success.
 

This package is ideal for businesses aiming to enhance the capabilities of their experienced managers and drive strategic initiatives.

3

Strategic 1:1 Coaching

My strategic 1:1 coaching sessions are designed to address the unique challenges and goals of your organisation’s leaders.

We’ll dive deep into their specific needs, whether it's improving team management, aligning strategic objectives, or enhancing decision-making capabilities.

 

Perfect for businesses seeking focused, personalised coaching to achieve their leadership and customer experience goals.

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